The Arnold Group (TAG) provides a variety of HR consulting services for small- to mid-sized companies. Our certified HR consultants can respond to your human resource needs that you simply don't have the time, expertise or resources to address effectively. Additionally, our solutions are highly customized based on individual client needs that are designed to deliver day-to-day efficiencies as well as long-term strategic advantage through improved HR management. Our services can be delivered independently or as integrated bundles to give clients the flexibility and expertise they need, when they need it.
At The Arnold Group, we can help you deal with today's challenges and also get you ahead of the curve for tomorrow's opportunities. We will put your company in the strategic position necessary to manage talent acquisition, leadership development, workforce planning, HR compliance, and re-engage your employees. As your trusted HR partner, TAG will assist you in achieving HR compliance with confidence in the following areas:
An affirmative action plan is more than a declaration of good intention. It describes a program of action leading toward the accomplishment of specific and measurable results in connection with legal and moral responsibilities of an organization. The Arnold Group can assist with your AAP efforts from start to finish. TAG can assist with:
An affirmative action plan is more than a declaration of good intention. It describes a program of action leading toward the accomplishment of specific and measurable results in connection with legal and moral responsibilities of an organization. The Arnold Group can assist with your AAP efforts from start to finish.
TAG can assist with:
Plan Development Plan Maintenance EEO Reporting
The Arnold Group can help define positions, wage guidelines and incentive packages to give your business an advantage while maintaining internal and external equity. Compensation studies are a service in which we assist organizations in applying fundamental consulting disciplines to the identification and evaluation of appropriate market pay data, internal worth of jobs/positions, organizational considerations, and current fiscal resources to determine recommended job/position classifications and a structured plan of pay level ranges.
Typically, the major elements of a compensation study include the following: Evaluating the company/organization’s situation and need Conducting interviews Reviewing/rewriting job/position descriptions Conducting internal evaluation Ranking the job/positions Obtaining and analyzing competitive pay data Revising/recommending a base compensation plan Quantifying the impact of recommended pay adjustments Recommending pay administration guidelines Documenting findings and recommendations in a report TAG can assist with: Bonus/Incentive Programs Pay Scale Design Salary Surveys Wage Increase Guidelines Compensation Policy Compensation Strategy
Typically, the major elements of a compensation study include the following:
Discipline and termination aren’t pleasant to discuss. While they are critical to the employment process, they can also open the door to a plethora of risk. Most employee claims and lawsuits arise from incidents of employment discipline and termination. Discipline attacks an individual’s judgment, character and self-esteem. When self-esteem is bruised, people react defensively. As such, an employer must approach the issues of employee discipline and termination very carefully.
TAG can assist with: Counseling / Coaching Supervisors Policy Development Investigations
Improve your ability to attract and retain talent by reviewing and comparing employee benefit programs.
TAG can assist with: Communication to Employees Fringe Benefits/ Perquisites Voluntary Benefits
An update-to-date, legal handbook is essential for all businesses - large or small. An employee handbook communicates policies, benefits and work standards to all employees in a single document. It provides an appropriate means through which the employer can disseminate legally required policies, such as anti-harassment, family and medical leave or drug testing policies. It also provides valuable guidance for supervisors regarding the implementation and enforcement of company policies. This promotes uniform and consistent treatment of employees, thus reducing the risk of discriminatory treatment. Internal policies and procedures can mean the difference between effective and ineffective management. The Arnold Group can help you design the internal procedures behind your handbook policies and train your managers and supervisors in their part of the process. TAG can audit your current handbook or develop a customized handbook to ensure your content is current, relevant and required. Whether it’s just one policy you need to add or an entire handbook, our experienced staff will assist you in developing clear and appropriate policies that are up-to-date and tailored for your industry and company culture.
An update-to-date, legal handbook is essential for all businesses - large or small. An employee handbook communicates policies, benefits and work standards to all employees in a single document. It provides an appropriate means through which the employer can disseminate legally required policies, such as anti-harassment, family and medical leave or drug testing policies. It also provides valuable guidance for supervisors regarding the implementation and enforcement of company policies. This promotes uniform and consistent treatment of employees, thus reducing the risk of discriminatory treatment.
Internal policies and procedures can mean the difference between effective and ineffective management. The Arnold Group can help you design the internal procedures behind your handbook policies and train your managers and supervisors in their part of the process.
TAG can audit your current handbook or develop a customized handbook to ensure your content is current, relevant and required. Whether it’s just one policy you need to add or an entire handbook, our experienced staff will assist you in developing clear and appropriate policies that are up-to-date and tailored for your industry and company culture.
TAG can assist with: Create or Revise Policies/Handbooks Legal Compliance Audit Existing Employee Handbooks
TAG can help build reward and recognition systems which contributes to employee motivation, positive morale and retention. Have confidence the special contributions in your organization get the recognition they deserve. Implementing an employee recognition program is the secret to increasing employee morale and addressing ongoing needs for employee retention and employee reward. Inspire better employee performance and bottom line profits by identifying new ways to demonstrate your appreciation to your employees.
TAG can assist with: Design, Development & Implementation
We can help you integrate new employees or newly-promoted leaders into your organization or a particular role to enhance employee engagement, retention, motivation and job satisfaction. A successful orientation program is a critical factor in helping new employees develop a productive, lasting relationship with your organization.
Are your employees satisfied with their jobs? Do your employees feel a sense of loyalty to your organization? Do you know the in-depth reasons why employees are terminating their employment relationships with your organization? TAG can develop, administer and present confidential surveys to improve working relationships and increase productivity. Studied have shown that satisfied employees are better performers and therefore, high customer satisfaction and employee satisfaction are closely linked. Employees with positive attitudes can have a positive affect on co-workers as well as customers. Since employee satisfaction and retention are also directly related and because turnover costs can range from 25% to 200% of the employee's total annual compensation, it is essential that organizations uncover the source of employees' dissatisfaction and the reason for turnover.
Are your employees satisfied with their jobs? Do your employees feel a sense of loyalty to your organization? Do you know the in-depth reasons why employees are terminating their employment relationships with your organization?
TAG can develop, administer and present confidential surveys to improve working relationships and increase productivity. Studied have shown that satisfied employees are better performers and therefore, high customer satisfaction and employee satisfaction are closely linked. Employees with positive attitudes can have a positive affect on co-workers as well as customers. Since employee satisfaction and retention are also directly related and because turnover costs can range from 25% to 200% of the employee's total annual compensation, it is essential that organizations uncover the source of employees' dissatisfaction and the reason for turnover.
TAG can assist with: Analyze & Summarize Results Identify Areas of Concern Provide Recommendations
Employers are frequently required to conduct investigations of misconduct in the workplace. Independent, prompt and thorough investigation of a harassment or discrimination claim is crucial. An incomplete, inaccurate or biased investigation can actually aggravate the problem and increase the employer’s potential liability. The employer should, therefore, select an unbiased, well trained individual who not only understands employment law, but also knows how to properly conduct an investigation. We offer independent, prompt and thorough investigative services regarding claims of discrimination and misconduct in the workplace. TAG’s HR consultants have years of experience in conducting independent investigations in areas such as: ADA compliance Discipline and discharge Discrimination (race, religion, disability, gender, etc.) Drug/alcohol use in the workplace Employee/supervisor misconduct Hiring procedures Other inappropriate conduct Performance appraisals Sexual and other workplace harassment Sexual harassment Theft of property Threatening or violent behavior Workplace safety
Employers are frequently required to conduct investigations of misconduct in the workplace. Independent, prompt and thorough investigation of a harassment or discrimination claim is crucial. An incomplete, inaccurate or biased investigation can actually aggravate the problem and increase the employer’s potential liability.
The employer should, therefore, select an unbiased, well trained individual who not only understands employment law, but also knows how to properly conduct an investigation. We offer independent, prompt and thorough investigative services regarding claims of discrimination and misconduct in the workplace. TAG’s HR consultants have years of experience in conducting independent investigations in areas such as:
TAG can assist with: Confidential, objective employment investigations
Ever wonder if you’re getting honest feedback when you conduct an exit interview? Employees may be more willing to communicate to someone outside of your organization. The Arnold Group’s trained interviewers conduct objective, independent exit interviews on your behalf and provide you with the individual and summary results of the interviews to identify areas for improvement as well as areas of strength.
TAG can assist with: Program Development Conduct Exit Interviews Create Retention Plan Tracking & Analysis
Access a broader range of expertise as you need it, from policy development to employee terminations. TAG offers consultation regarding emergent and/or long-term HR issues or initiatives.
TAG can assist with: Small or large projects
Staffing decisions are too important to be left to chance. Often times, businesses experience personnel problems simply because they assume they do not need to use formal hiring practices. But any operation, regardless of size, can benefit from developing and implementing policies related to hiring.
TAG can assist with: Creation of Standard Procedures Recruitment Strategies Pre-Employment Screening Interviewing Process Selection Tools
Many companies don’t recognize the vital role of Human Resources until a crisis occurs. Once involved in employment litigation, employers soon realize their liabilities and obligations regarding employment related statutes and regulations. Failure to recognize potential causes of action for wrongful discharge, employment discrimination, pay discrimination and other non-compliance issues regarding federal and state employment laws can produce disastrous results. TAG recommends performing a comprehensive assessment of your human resource department, an HR audit, to determine the current level of compliance as a starting point for managing the HR function. TAG's HR audit will identify areas of efficiency, as well as reveal areas of needed improvement and provide recommendations to meet those needs. TAG's HR audit will result in a "road map" to HR effectiveness and compliance - where you are now, where you need and want to be, and most importantly, how to get there.
Many companies don’t recognize the vital role of Human Resources until a crisis occurs. Once involved in employment litigation, employers soon realize their liabilities and obligations regarding employment related statutes and regulations. Failure to recognize potential causes of action for wrongful discharge, employment discrimination, pay discrimination and other non-compliance issues regarding federal and state employment laws can produce disastrous results.
TAG recommends performing a comprehensive assessment of your human resource department, an HR audit, to determine the current level of compliance as a starting point for managing the HR function. TAG's HR audit will identify areas of efficiency, as well as reveal areas of needed improvement and provide recommendations to meet those needs. TAG's HR audit will result in a "road map" to HR effectiveness and compliance - where you are now, where you need and want to be, and most importantly, how to get there.
TAG can assist with: HR Audit/HR Compliance Assessment Summary Analysis Prioritized Recommendations
As an "HR coach,” TAG will do everything from active listening through providing test results that highlight a manager’s strengths and weaknesses. TAG's HR coaches practice a blend of politically deft observations with frankness that will help the manager develop in his/her capacity to lead people and personally excel.
TAG can assist with: Supervisor/manager development Situational coaching Ask the hard questions Provide alternative actions for more effective results
Whether you are looking to establish a new HR Department or simply wanting to expand and improve upon an existing department, TAG can help. Employment law issues occupy a significant amount of management time. With the changes in the law and court interpretations of the law, reviews, updates and changes to human resources forms, policies and procedures are critical to ensure compliance with the law. When you partner with The Arnold Group, we'll cover all aspects of HR to include transactional, operational and strategic functions. It is a big task, but one that is critical to the organization.
TAG can assist with: Policy & Procedures Manual Personnel Files Performance Management Recruiting & Hiring Compensation & Benefits Employment Relationship All HR functions listed on this page may be included
The job description is one of the primary tools for coordinating the employer’s human resource program and communicating job requirements to employees. We prepare job descriptions that facilitate accurate comparisons of job duties and wage rates, while complying with applicable legislation such as the Fair Labor Standards Act and the Americans with Disabilities Act. Whether you need to start from scratch or update existing descriptions The Arnold Group can help.
TAG can assist with: Conduct Job Analysis Identifying Essential Functions Job Requirements Performance Expectations ADA Compliance
Performance Appraisals can be a chore; both for the manager doing the evaluation and the HR representative coordinating the effort and ensuring timeliness in the process. Let The Arnold Group help you design an easy but comprehensive evaluation process and train your team. Our systems give employees the information they need to improve performance, set goals and achieve them.
TAG can assist with: Development of Evaluation/Appraisal Program (process & tools) Based on Job Descriptions Define Expectations & Ratings
Pre-employment screening is a necessary hiring practice to avoid lawsuits and costly hiring mistakes. TAG provides background checks and pre-employment screening solutions to help employers make informed hiring and promotional decisions.
TAG can assist with: Criminal History Drug Testing Education Verification Employment Verification Motor Vehicle Records Skills Testing
Records retention isn't a glamorous practice area in any HR department. Nonetheless, we can help establish a comprehensive records retention policy that conforms to the applicable laws for your business.
TAG can assist with: Establish Program Maintenance Procedures
We can develop strategies and techniques that will assist you in hiring the most qualified candidates for open positions and identify and retain critical talent.
TAG can assist with: Employee Recruiting Strategies Employee Retention Strategies
Whether you have a “problem” claim or need to design an injury reporting system from the beginning, The Arnold Group has solutions to fit your needs. The Arnold Group will assist in the design and implementation of safety training and incentive programs. We have a number of safety experts who can help you comply with state and federal safety regulations.
TAG can assist with: Safety Programs Quarterly Safety Inspections Safety Incentives
It is a constant challenge to stay ahead in today’s business environment. Often, choosing a temporary staffing service amounts to nothing more than a last-minute phone call to fill an absence or to obtain assistance in a crisis. However, taking a more strategic approach to choosing a staffing partner can actually be very valuable. Not only can you minimize costs, but you may be able to find employees who are far more productive for the tasks at hand. Regardless of the size or scope of your need, TAG will provide the required number of qualified temporary employees or direct hire candidates to keep your company productive and competitive.
It is a constant challenge to stay ahead in today’s business environment. Often, choosing a temporary staffing service amounts to nothing more than a last-minute phone call to fill an absence or to obtain assistance in a crisis. However, taking a more strategic approach to choosing a staffing partner can actually be very valuable. Not only can you minimize costs, but you may be able to find employees who are far more productive for the tasks at hand.
Regardless of the size or scope of your need, TAG will provide the required number of qualified temporary employees or direct hire candidates to keep your company productive and competitive.
TAG can assist with: Special Projects Controlling Overtime Costs Managing Vacancies, Absences, Burnout Reducing Turnover
Effectively evaluating candidates prior to selection or promotion strengthens your bottom line by selecting the right person the first time, which allows you to retain your recruiting and training investment. Improve your hiring decisions by exploring TAG's testing solutions.
TAG can assist with: Workplace Attitudes Behaviors Skills Abilities
TAG offers a wide range of customized training solutions to enhance the effectiveness of your workforce. We recognize the importance of tailoring programs to the specific needs of individual companies. The Arnold Group works with your company to customize program designed around your objectives. Our training programs can be designed as a comprehensive training initiative as well as stand alone sessions.
TAG can assist with: Attitudes & Behaviors Management Assessments Organizational Development Skills & Abilities
We can help develop HR strategies to decrease your unemployment exposure and liability with an aggressive, personal and and proactive approach to your unemployment claims.
TAG can assist with: Decreasing unemployment costs (logistics + direct costs)
Questions? Please contact us for technical and pricing information.