This information is not intended to cover every situation that may arise during your employment with The Arnold Group (TAG). It is simply a general guide to TAG's goals, policies, practices, benefits and expectations. Please contact us if you have questions relating a specific policy or situation.
We are excited to have you on our team! An exciting and challenging experience awaits you as an associate of The Arnold Group (TAG). This handbook has been written to provide you with information about The Arnold Group. At The Arnold Group, our associates are just as important as our business clients. We’ll take the time to get to know you on an individual basis so we can custom match your work skills and job preferences to our clients’ specific requirements. Our commitment to finding the best people for the best positions is what sets us apart from our competition. As a TAG associate, you’ll be able to work when, where, and how long you want. You’ll be able to choose from among the most prestigious companies in the most exciting industries! We offer both short- and long-term assignments as well as regular, full-time (professional placement) opportunities, so TAG can assist you at every stage of your professional career – whether it be now or a year from now. You were interviewed by a staffing specialist when you signed up to become a TAG associate. This person is considered your TAG supervisor and is here to help you. The policies, practices and benefits described herein are summarized. If you need additional information about any items covered in this handbook or about your job, you are encouraged to contact your TAG supervisor or any other TAG staff member. We wish you success and hope that your employment relationship with The Arnold Group will be a rewarding experience. Return to Top
A TAG representative will contact you when we have an assignment that matches your skills and job preferences. In preparing for your new assignment, make sure you receive the following information from us:
Although you will likely be working for a variety of TAG clients, we are your employer. Your time sheets and paychecks are processed by TAG and your TAG supervisor is your contact for all work assignments. We are here to help solve any problems that might arise and answer any questions you may have.
If you are going to be late to an assignment or have an emergency or illness that prevents you from going to work, please call us as soon as possible. We will contact our business client and explain the situation. All TAG offices offer 24-hour messaging so you can leave a message at any time – day or night.
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Tips for success while on assignment:
Technology may be provided to you while on assignment to assist you in carrying out the assigned company’s business, therefore the following technology usage policies have been adopted:
The following are examples of when to contact us:
Additionally, contact us immediately if you believe you are experiencing any type of harassment while on an assignment. Return to Top
A properly completed time sheet ensures that you will be paid weekly without delay!
Ensure the following items are completed on each time sheet you submit:
At the end of your work week, you must complete a TAG time sheet for all hours worked. It is your responsibility to complete the time sheet fully and accurately before providing it to the client for approval and signature. If the time sheet is incomplete or has an error, your paycheck may be delayed. A signed time sheet must be presented in order for you to receive your paycheck unless prior arrangements are made with our business client(s). All suspected fraudulent activity will be investigated and prosecuted to the fullest extent of the law. Return to Top
TAG’s holiday benefits are designed to reward our associates who make an extended work commitment to our company as well as to our clients.
TAG’s vacation benefits are designed to reward our associates who make an extended work commitment to our company as well as our to clients. To qualify for vacation pay benefits, you must meet the following requirements:
Vacation pay will be awarded in a check for twenty-four (24) hours of pay, at your regular and current hourly rate.
Vacation awards may not be taken as single days. It is your responsibility to keep track of your hours and advise TAG when you qualify. hours earned do not carry over... once you have been awarded vacation pay, your hours revert back to zero and new twelve (12) month period begins.
Client referred associates are not eligible for vacation pay benefits. Client referred associates are not eligible for vacation pay benefits. Return to Top
TAG offers additional benefits and incentive programs for our associates. Please contact your TAG supervisor for more information regarding these benefits.
You, as our employee, are TAG’s most important asset. We choose our clients carefully to ensure you have a safe workplace. If you are asked to perform work which was not part of your initial job description or you are injured while on assignment, call your TAG supervisor immediately. Make safety a priority in your work environment. Always exercise due care while working for TAG. Because most accidents can be prevented with proper caution, TAG has implemented the following general safety rules to be followed on any assignment you accept – whether it’s an office or industrial environment.
For additional safety tips, please refer to TAG’s “Safety Guidelines.”
Workers’ compensation is defined by a set of rules determined by each state which outlines benefits to employees who have sustained work-related injuries/illnesses. The laws provide for payment of medical bills for treatment due to such injuries and reasonable income benefits for employees who may lose time from work. Employees who are seriously injured on the job may be entitled to additional benefits. Funds for these benefits are provided by TAG through its workers’ compensation claims administrator, as required by law. If you should be injured on the job, or suffer a work related disability, certain procedures must be followed to ensure that you receive your benefits quickly. Contact TAG immediately and follow the procedures outlined under the Injuries on the Job section within this handbook. TAG provides workers’ compensation benefits required by law to every injured employee. However, if we determine that any employee has provided falsified information to TAG, to the physician, or to the claims administrator for the purpose of fraudulently obtaining workers’ compensation benefits, we will take the strongest possible action to prosecute that employee to the fullest extent of the law. Return to Top
Should you be injured on the job, follow TAG’s procedures for workplace injuries:
Unemployment insurance is a temporary financial benefit to employees who have lost their jobs due to no fault of their own. The amount of the benefit is based on past work and earnings. Each state has its own set of rules which outline eligibility criteria and benefit amounts. Funds to cover the costs of unemployment insurance benefits are paid by TAG.
Should your assignment end:
Upon separation, TAG will:
It is TAG’s policy that all employment relationships shall be conducted in an environment that is not hostile or offensive. Harassment based on an individual’s age, race, creed, color, religion, national origin, sex, disability, marital status, veteran status, or any other basis prohibited by applicable local, state or federal law will not be tolerated at TAG. Harassment of any sort, including sexual harassment, is strictly prohibited. Sexual harassment is defined as “unwelcome sexual advances, requests for sexual favors and other verbal or physical contact of a sexual nature where such conduct is made explicitly or implicitly a term or condition of employment, is used as a basis for employment decisions, or has the purpose or effect of interfering with work performance or creating an otherwise hostile or offensive environment.” Offensive conduct (in general or directed at one person) may include such things as making jokes of a sexual nature, suggestive comments, unsolicited gifts of a sexual nature and physical contact.
If you believe you have been subjected to harassment by a supervisor, fellow employee, client or any other person in connection with your employment at TAG, you should immediately bring the matter to the attention of your TAG supervisor. If the complaint involves your TAG supervisor or you feel uncomfortable discussing the matter with him or her, please call (800) 794-6098 and report the matter to The Arnold Group’s corporate office. All complaints of harassment will be investigated promptly. Investigation of complaints will be treated confidentially within the bounds of the law and the investigation. No employee will suffer adverse employment action by TAG as a result of bringing any good faith harassment complaint to the company’s attention. If TAG determines that harassment has occurred, effective remedial action will be taken. TAG will not retaliate against any employee who complains of sexual harassment or who participates in an investigation process. Any employee who is found to have engaged in harassment or retaliation against an employee for exercising rights protected by this policy will be subject to appropriate discipline, up to and including termination. If investigation results in a finding that a person who has accused another of harassment has maliciously or recklessly made false accusations, the accuser will be subject to appropriate sanctions up to and including termination. Return to Top
The policies and guidelines in this handbook have been adopted voluntarily by The Arnold Group and are not intended to give rise to contractual rights or obligations, nor to be construed as a guarantee of employment for any specific period of time or any specific type of work. I understand this handbook is not intended to cover every situation that may arise during my employment, but is simply a general guide to TAG’s goals, policies, practices, benefits and expectations. I understand I am an “at will” employee, meaning that my employment is for no definite period of time and may be terminated with or without cause by myself or by TAG at any time. I also understand that, except for the at-will status, TAG reserves the right to interpret, amend, modify or cancel and withdraw any or all sections or provisions of this handbook at any time with or without notice. Return to Top
Please contact us if you have any questions or concerns not addressed in the TAG Associate Handbook.