MAMU October 18 eNewsletter

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TAG Labor & Industrial Insights eNewsletter
Vol. IV, Issue X
Benefits and Risks of Using Social Media Data When Hiring

Benefits and Risks of Using Social Media Data When Hiring

 

The rise of social media has created new opportunities and challenges in the workplace, affecting each and every department in different ways. The recruiting and HR departments are no exception, with businesses of all sizes increasingly looking to access candidates' social media profiles when shortlisting.

However, with great power comes great responsibility.

 

Protecting Against Wage and Hour Charges

I conducted a webinar the other day on the top five wage and hour violations that companies commit. These include misclassification as exempt employees resulting in overtime not being paid. Employees complain and an investigation ensues, employees get their pay and the company pays fines and penalties. I am going to suggest a fix for part of the problem.

You Can't Have Great Customer Experience Without Great Employee Experience

 

Companies are investing millions to improve customer experience (CX). They think it’s the best way (sometimes the only way) to attract and retain customers in a competitive market. But I’ve worked with hundreds of CX teams over the last 12 years and noticed a problem – HR is rarely part of the conversation.

 

Holding Final Pay for Company Property