Labor and Insights August 2019 eNewsletter
Labor and Insights August 2019 eNewsletter
Resources for Developing New Managers
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August 2019

Employee Development Resources for New Managers
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Let’s address why new manager training is so important.



One of the most important services HR leaders are called on to provide is resources for new managers. New manager training varies so much based on length of previous management experience or, in the case of employees promoted from internal positions, knowledge of existing company rules, regulations and processes. It can be difficult to develop individual management training based on the resources you have available on your HR team, but there are some areas you can focus on to offer new manager training for internal or external candidates who are new to a supervisory role.
Diversity and Inclusion Training Done Right
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Instead of reacting to an incident of bias or discrimination, companies should take a more preventative approach.

In April, at a Sephora store in Calabasas, California, a store associate allegedly called security to make sure a customer wasn't stealing.
That customer was African American singer-songwriter Sza, who tweeted about the incident and accused Sephora of racial profiling. Sephora representatives responded saying that they were looking into it. And then they shut down stores for bias and diversity training–although the company says the training had been planned in advance and was not related to the viral tweet.
If this series of events sounds vaguely familiar, it might be because something similar happened at Starbucks last year when a manager called the police on two black men who were waiting without ordering. In response, Starbucks shut down for a company-wide bias training.

How Leaders Can Fix Feedback
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This is one part of performance management that definitely needs a makeover.

Feedback has a branding problem. The very notion of it worries people and raises our defenses. Our brains are often not ready to hear it or give it. Words and context are crucial as sometimes feedback can hurt or give offense, and often doesn’t seem very helpful. Ultimately much of this comes down to the individuals who are giving and hearing the feedback. This is one part of performance management that definitely needs a makeover.

At Workhuman® Live 2019 there were a number of sessions that dealt with feedback. Many looked specifically at the role it plays in performance management, where continuous two-way conversations help with the coaching, mentoring, and enablement of employees. But there were also many keynote speakers who inadvertently touched on it when discussing leadership, management, respect, and humanity.


Simple Steps to Maximize Safety at Your Plant
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As the saying goes, "You can hurt yourself far worse with a dull knife than a sharp one.”

When considering what an organization must have for consistent production, more often than not a facility’s safety is not the first thing to come to mind. But dig a little deeper and you’ll find that the safety of a facility comes from the very aspects that make for efficient production. What are these key factors? From the technical know-how of operating machines through training to maintaining machines that operate at high levels, every aspect of safety leans toward efficiency. Below are five necessary steps to improve the safety of a standard production facility.