MAMU June 20 eNewsletter
MAMU June 20 eNewsletter

June 2020

Advice for Managers on Giving Feedback

Only describe the behavior you see

Managers are nervous. They're worried about how to tell employees things they need to hear. They don't want to deal with arguments, denial, blame, and worse–lawsuits. Many of them are just plain scared silent. Others don't know the words to use so they manage by mental telepathy and subtle hints.

Let's stop the charades. We need to know and they want to tell us. So let's get on with it. Managers, rather than doing the 2-step, tell 'em straight. Employees, rather than feeling victimized and defensive, listen to what they have to say.

Making Your Gains Permanent

We often remind clients that it’s crucial to regularly slow down, in order to speed up.

While many businesses continue to struggle during this trying time, others are experiencing a level of teamwork, engagement, and strategic ingenuity like never before. As we continue to check in with our clients more and more, we hear about the remarkable things organizations are accomplishing during the pandemic. Examples range from a healthcare provider that converted in-office visits to a virtual format in just six weeks, to a small non-profit that completely overhauled operations to continue to deliver on their mission, to an investment platform that launched a new cash product in record time. So how do you, as a leader, capture the lessons that your business is experiencing now and make them sustainable?
Managing Expectations: Five Ways to Ensure Co-workers Follow Through

“The price of greatness is responsibility.”–Winston Churchill

Not so long ago, it seemed most Americans had dropped the word “accountability” from their vocabularies–or perhaps had never learned it. When things went awry, it was never the fault of those responsible, because they refused to be held responsible. Even politicians would admit only that “mistakes were made”, hiding behind the passive voice instead of admitting their errors.

OSHA Issues Revised Enforcement Policies

OSHA is Increasing In-Person Inspections

As the United States economy starts to reopen, business owners might be wondering what the Occupational Safety & Health Administration (OSHA) plans to do about enforcing the safety of their employees and if we are really safe to even reopen. OSHA’s main goal is to get each employee home safely from work every day. They’re responsible for setting regulations and also enforcing the laws. OSHA has released two revised enforcement policies that business owners should be aware of.