All of our associates have the option of choosing one of our preferred payroll methods, either direct deposit or a Wisely paycard.
Wisely insures all balances through the FDIC and accepted anywhere Visa is accepted. They are PIN protected and do not require you to have a bank account while allowing you instant access to your money 24/7. Visit the Wisely website for additional information regarding the benefits and features of the card.
Enjoy surcharge-free ATM withdrawals at over 80,000 ATM locations nationwide. Locate your nearest surcharge-free ATM here.
Get Direct Deposit
Upgrade your card at no-fee and you can also load funds from other sources of income, including government benefits - at no cost to you. Please note, Wisely offers the option to opt in to get paid up to 2 days early, however The Arnold Group's pay system does not allow for funds to be deposited early.
Convenient Card Use
Shop and pay bills everywhere Visa or Mastercard are accepted. Add your Wisely card to your mobile wallet and pay with a single touch (compatible with Apple Pay, Google Pay and Samsung Pay).
Add the myWisely: Financial Wellness app to enjoy the convenience of digital banking without the hassles and hidden fees.
Get Cash Surcharge-Free
Get cash back on purchases at major retailers and enjoy surcharge-free ATMs at over 80,000 locations nationwide.
Grow Your Savings
With the myWisely app, it's easy to save money at your own pace and on your own terms. Keep track of your account balance 24/7 and categorize your spending so you can see where your money is going.
Protect Your Account
Know your balance is protected from fraud if your card is lost or stolen, and is FDIC insured along with other security features including: instant card lock, purchase protection, and travel alert notifications.
How and when will I be paid?
You will be paid an hourly wage and prior to the start of your assignment, you will be told how to record and report your time. Time worked is due by 10:00 a.m. every Monday. Payday is every Friday for time worked in the preceding week. You will receive your pay electronically either by direct deposit to your bank account or by a paycard. No paper checks will be issued.
How does the paycard work?
Paycards operate similar to traditional PIN-based debit cards. The Arnold Group (TAG) issues paycards to our employees and electronically deposits (loads) wages into the paycard account each pay period.
What is a PIN?
PIN is an acronym for Personal Identification Number - a four (4) digit/numeric code.
When will I be issued a paycard?
If you do not sign up for direct deposit, a paycard will be issued to you on or before your first TAG payday (Friday.) You can pick up your paycard from any of The Arnold Group’s locations. Keep your paycard in a safe place.
How quickly do I have access to my wages on paydays?
Earned wages from the previous workweek are available every Friday.
Where can I find my earnings statement/paystub?
Your earnings statement/paystub can be accessed from TAG’s WebCenter.
Where can I access my money from?
- Completing a Cash Advance Teller Transaction at any financial institution - this provides you with a means of fund access withdrawal at no cost to you for an amount up to and including the total amount of the your net wages.
- You can access your wages via an ATM or by using the cash back feature.
- You can also use the card to purchase goods and services.
Are there any fees to use the paycard?
- After the first transaction, there may be additional fees to use the paycard until your next pay period.
- Cash Advance Teller Transactions are available at no cost. See listing of all fees below.
How do I keep my transaction fees low?
- When making purchases, select "credit" to initiate a signature transaction...there is no fee.
- Always ask for "Cash Back" at grocery stores when using your PIN. "Cash Back" is free of any fee.
- Always know your balance (check online or by phone...it’s free) so you avoid decline and over limit fees.
How do I activate my cash card?
You will be asked to set up a four digit PIN. Once completed, you will be able to access your funds.
Is my money secure?
Yes. Your money is protected by the use of a PIN and Visa and MasterCard’s Zero Liability Policy. Additionally, all card balances are guaranteed by the FDIC.
What to do if my PIN or paycard has been lost or stolen?
Notify Wisely Customer Service at 866.313.6901 immediately; you can also lock your card from the myWisely app. Funds on your lost paycard will be "frozen" and transferred to a new card, which can be obtained from any of The Arnold Group’s locations.
Can I pull all of my money off the card?
Yes, you can withdraw all funds from your paycard using the surcharge free ATM’s
Can The Arnold Group tell me what my balance is or review my transactions with me?
No. The Arnold Group can only deposit your payroll funds and confirm the payroll deposit. We cannot see any activity within your account.
What happens if my employment with The Arnold Group is terminated?
Should the employment relationship between The Arnold Group and you end, you keep your Wisely card and still have access to any funds on the card.
Get the full list of fees here - login required.